Frequently Asked Questions
What is BioQx™?
BioQx™ is Biomiq’s proprietary skincare technology designed to rebalance the functional biology of the skin by supporting the microbiome, reinforcing the skin barrier, and reduce the drivers of inflammaging.
Who Is BioQx™ for?
BioQx™ skincare is designed for:
- Teen acne
- Adult acne
- Sensitive skin
- Barrier-compromised skin
- Redness-prone skin
- Early signs of
inflammaging
It is suitable for individuals seeking a microbiome-supportive alternative to harsh acne treatments and anti-aging products.
How does BioQx™ support acne-prone skin?
BioQx™ works by supporting microbial harmony, strengthening barrier function, and reducing inflammatory triggers that contribute to acne development.
How is Biomiq different from traditional acne treatments?
Traditional acne products often focus on aggressive antibacterial suppression. Biomiq’s BioQx™ technology focuses on restoring microbial balance, reinforcing barrier integrity, and reducing inflammatory stress.
How does BioQx™ support aging in skin?
BioQx™ works by supporting microbial harmony, strengthening barrier function, and reducing inflammatory triggers that contribute to the visible signs of aging.
What is inflammaging?
Inflammaging refers to chronic low-grade inflammation in the skin that accelerates ageing and contributes to redness, spots, dryness, fine lines and wrinkles and dark spots. It is driven by hormonal changes that effect the skin micriobiome and reduce the lipid levels in the skin barrier. Biomiq's BioQx technology supports the skin microbiome, replenishes the skin barrier and thereby fights inflammaging at its source.
How is Biomiq different from traditional antiaging products?
Traditional antiaging products use chemicals to give a short-term aesthetic effect, that doesn't address the underlying system. Biomiq’s BioQx™ technology focuses on restoring microbial balance, reinforcing barrier integrity, and reducing inflammatory stress.
Is BioQx™ a probiotic?
No. BioQx™ is a proprietary microbiome-supportive skin technology. It is designed to support microbial balance and barrier stability rather than introduce live bacteria to the skin. BioQx was discovered by the scientists at Servatus Biopharmaceuticals when they were researching live biotherapeutics. BioQx contains a complex mix of bioactive metabolites produced by 'good bacteria' and gives a similar benefit to the skin as probiotics do in the gut, but does not contain any live or dead bacterial cells.
What impact do the products have on my skin’s microbiome?
biomiq skincare empowers your skin to be clear, healthy, radiant, and naturally beautiful. Using carefully selected skin-microbiome enhancing ingredients, biomiq harnesses the brilliance of nature, working with your skin, not against it. Read more here.
Can I use biomiq skincare products while using prescription acne medications?
You should always consult your dermatologist if you are prescribed acne medication before using biomiq Skincare. The order of application dictates how various products are absorbed, and therefore, their efficacy. Any topical medication that your dermatologist has prescribed should be applied first after you cleanse. Applying a serum or moisturiser before a topical medication may dilute the medication.
I experienced a mild tingling when using the Acne products – is this normal?
Some people may experience mild tingling shortly after use. This is just the product working! However, if extended or severe irritation develops, please discontinue use. We always recommend patch testing on a small area 24 hours prior to use.
I noticed my skin was red after I applied the product – is this normal?
Some people’s skin is more sensitive than others. It is always recommended to patch test prior to use when using a new product, especially those with extremely sensitive skin. However, some users may experience very mild temporary redness upon the first few uses. This should pass quickly. If any redness or tingling persists after the first few applications, discontinue use.
I experienced a few breakouts within the first few days/week of using the product. Should I stop?
This is known in dermatology as “purging”. Often when introducing a new skincare product into your routine, you may experience some mild breakouts or dry, flaky skin within the first few days of product use. While this may seem like you should stop using the product, it is usually a sign that the product is starting to work. The term ‘skin purging’ refers to a reaction to an active ingredient that is increasing skin cell turnover rate. As skin cell turnover speeds up, the skin starts to shed dead skin cells faster than normal. As the surface layer of the skin is shed more quickly, our skin is expediting its recovery pushing everything to the surface. Therefore, before new and healthy cells can cycle to the surface, excess sebum, flakes and ‘build-up’ (clogged pores) aka pimples rise to the surface first.
How can I tell if it’s ‘skin purging’ or a breakout?
Purging will occur in a more defined area where you frequently breakout. Pimples that arise from purging will appear and disappear faster than a normal pimple. If you’re experiencing breakouts (or dryness) in an area where you don’t normally break out, it is most likely a response to a new product you’re using. In these cases, and if irritation persists, please discontinue use, as there is a difference between purging and having a bad reaction to a topical product.
How long can skin purging last?
Everyone’s skin is unique, so the timeframe of this cycle will differ from person to person. Typically, this cycle can last from a few days to 28 days (a full skin cell cycle).
Do I still need to put sunscreen on - before or after wipe / serum?
Caring for your skin health is important and that means protecting your skin and its microbiome from the damage of sunburn. Our products do not contain any SPF; therefore, you will need to apply sunscreen as per normal before spending time in the sun. Apply sunscreen after you have used your biomiq skincare product. Allow 5 minutes minimum in between biomiq skincare application and sunscreen application.
Can I use them on other parts of my body than my face?
Yes, absolutely. You can apply to any regular skin surfaces that you believe may benefit, such as arms, legs, neck and torso.
Can I use biomiq skincare products while using other cosmetic products?
Yes, you can use biomiq’s skincare range as part of your regular skincare regime. Use product on clean, dry skin. Allow it to absorb and dry before applying subsequent cosmetics or sunscreens.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at info@biomiq.com.au


