Thanks for your feedback Bill,
We were really happy to hear your son's acne cleared up after using our product, however it's completely understandable to be concerned now that the acne seems to be coming back.
There can be a few reasons for new flare-ups including changes in diet, stress levels, medications, or even other skincare products. Additionally, fluctuating hormones and even exercise levels can play a role. Another factor to consider is skin cell turnover. It takes skin cells 4-6 weeks to completely regenerate. So, while the surface of his skin might have cleared quickly, deeper breakouts could still be working their way to the surface.
To get flare-ups back under control we recommend using the wipes twice daily. If your son’s skin is quite oily or he is fairly active with sports, he may benefit with using an additional wipe during the day, such as after exercising.
We understand how frustrating acne can be, both for you and your son. We're confident that with consistent use you'll see continued improvement in his skin.
Please feel free to contact us for any further support, we are always happy to help :)